Farmers Bank of Willards has taken pride in their community since 1925 and will continue to do so, by providing their customers with “extraordinary” customer service. Our continued success would not be possible without our loyal and dedicated employees. Our employees truly care about what they do, our customers & each other.

Farmers Bank offers a generous benefit package for their employees:

Medical Insurance
Dental & Vision Insurance
Extended Medical Leave
Short Term Disability
Life & AD & D Insurance
Paid Holidays
Paid Sick Days
Paid Vacation
401K Program
Quarterly Employee Service Award Recognition
Training & Education

Farmers Bank of Willards is an Equal Opportunity Employer of women, minorities, protected veterans & individuals with disabilities. Employment related decisions are also made without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin for all qualified applicants. We are always looking for goal oriented & professional people to help us “embrace the future”. Please feel free to fax your cover letter and resume to Human Resources at 410-835-8416, contact Kris Derickson at kris.derickson@fbwbank.com, or mail your resume to:

Human Resource Director
Farmers Bank of Willards
P.O. Box 10
Willards, MD 21874

Ocean City

Salisbury

Full Time Personal Banker- Floater

Reports to: Branch Manager

JOB DESCRIPTION

Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.

ESSENTIAL DUTIES:

Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, give cash back, and issue receipts of deposit.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Process savings withdrawals.
Cash checks: verify endorsements, receive proper identification, and perform OFAC check on non-customer
Identify counterfeit currency.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Promote new bank services such as the new mobile app
Refer customers to the proper department for issues that cannot be resolved on the teller line.
Count and roll loose coins.
Issue cashier’s checks
Accept loan payments: verify payment amount and issue receipts.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Ensure teller station is properly supplied & trash/shred is removed as needed
Balance and update savings passbooks, and close accounts when requested.
Follow procedures for removing accounts for dormancy.
Balance drawer daily, including periodic batching of cashed checks.
Process cash advances, redeem U.S. Savings Bonds.
Maintain appropriate currency logs.
Complete CTR’s & in a timely manner
Scan & balance all teller work
Balance ATM
Process cash advances & balance at end of day
Follow all bank policies and procedures

KNOWLEDGE, SKILLS AND ABILITIES:

Excellent customer service skills
In-depth knowledge of all bank deposit products and policies
Ability to work in a fast-paced environment
Ability to work well under pressure
High degree of accuracy
Strong communication skills
Organizational skills
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each act.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PHYSICAL DEMANDS:

May have to stand on feet several hours at a time
May occasionally have to lift, bend, pull up to 50lbs.

TRAINING AND EXPERIENCE:

High school diploma or GED required
Cash handling or sales experience preferred
Prior Customer Service experience

HOURS:

Monday-Friday-40 Hours

(Every Other Saturday)

A floating teller is required to travel & work at any branch location when needed on any given day.

Farmers Bank of Willards is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, race, color, religion, sex, sexual orientation, gender identity or national origin.

Full Time Personal Banker

Full Time Personal Banker-Job Description

Reports to: Branch Manager

JOB DESCRIPTION
Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.

ESSENTIAL DUTIES:

Professional Appearance
Positive Attitude
Dependable
Extraordinary Customer Service Skills
Basic Account Maintenance (Account Processing)
Change Address/Phone #/Email
Update Identification Information
Front Line Duties
Cash Handling
Deposit Transactions
Cashed Checks/Withdrawals
Credit Card Payments
Cash Advances
Loan Payments
Savings Bond Redemption
IRA Deposits
Telephone Transfers
Coin/Currency Orders
Currency Exchanges
Branch Scanning (transactions)
Document Scanning
Balance ATM
Stop Payments
Unauthorized ACH
Check Stop Payment Requests
Hold Processing
Knowledgeable on Parameters for Holds
Ability to Add Holds in Phoenix
BSA
OFAC Checks for Non-Customers
CTR Completion
Monetary Instrument Log Completion
Suspicious Activity Reporting
Basic Product Knowledge
Online Banking
Features and Functionality-General
Mobile Banking
Features and Functionality-General
Mobile Capture
Functionality-General
FBW Easy Pay-Mobile and Online
Functionality-General
Debit Cards
General Information
OnBase
General Use
Phoenix
Teller
Comfort and Familiarity
General Functionality

KNOWLEDGE, SKILLS AND ABILITIES:
• Excellent customer service skills
• In-depth knowledge of all bank deposit products and policies
• Ability to work in a fast-paced environment
• Ability to work well under pressure
• High degree of accuracy
• Strong communication skills
• Organizational skills
• Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each act.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PHYSICAL DEMANDS:
• May have to stand on feet several hours at a time
• May occasionally have to lift, bend, pull up to 50lbs.

TRAINING AND EXPERIENCE:
• High school diploma or GED required
• Cash handling or sales experience preferred
• Prior Customer Service experience

HOURS:
Monday-Friday-40 Hours
(Every Other Saturday)

Willards

System Support Expert

Reports to: VP Information Systems

Basic Function

System Support Experts enters & verify data into the database system in a timely manner & supports the data team.

Responsibilities

Provides help to employees and customers with questions/issues on all offered products
Daily maintenance on deposit, loan, debit card, internet banking, and bill pay accounts
Balances GL accounts
Processes Fedline entries
Processes debit card adjustments, and proof images
Initiates outgoing wires, processes incoming wires & checks all originators & beneficiaries against OFAC
ACH origination
Processes unposted items from GL, Loans, Savings, CDS and IRAS
Reviews all loan notices before mailing for accuracy
Verifies CD/IRA interest check amounts before mailing
Records and checks all IRA/ROTH/SEP/Self Directed transactions posted
Stuffs and mails 1099s, 1098s, 5498s, and IRA Annual Stmts
Helps deposit support staff with stuffing statements for mailing
Pulls reports from Federal Reserve for Ach entries such as CTX, IAT, NOC, Returns and Death Notifications
Onbase Research
Prints debit cards
IRAS
Verifies quality of scanned deposit documents daily
Process loan parameter forms

Education, Knowledge & Skills

High School Diploma or G.E.D. certificate
Basic knowledge of Phoenix
Basic computer knowledge
Willingness to learn
Detailed Oriented
Strong communication skills
Good Organizational Skills
Excellent customer service skills
Strong knowledge of products & services

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical demands

Regularly required to sit with occasional standing & walking
May occasionally have to lift, bend & pull up to 50lbs

Hours

Monday-Thursday 7:30am-4pm or 8:30am-5pm
Friday 7:30am-4pm or 10:00am-6:30pm*May need to work extra hours if a problem or project arises*

Other Duties

“Equal Employment Opportunity/Affirmative Action Employer”